
September 15, 2024
WebSRM (Service Report Management System)
A Service Report Management System built with CodeIgniter 4, Bootstrap 4, and MySQL, with a companion Flutter app for field technicians to manage service reports on the go.
CodeIgniter 4 (PHP)Bootstrap 4MySQLCRUD OperationsFlutter (Mobile App)
Overview
SRM is a complete Service Report Management System designed to streamline service operations for organizations. The web platform, built with CodeIgniter 4, Bootstrap 4, and MySQL, provides administrators with tools to manage clients, service requests, and reports through an intuitive CRUD interface. The companion Flutter mobile app empowers technicians to log service activities, capture client signatures, and update report statuses in real time. This unified solution improves efficiency, reduces paperwork, and ensures timely and accurate service reporting across teams.
Key Achievements
- Developed a full-stack service management system with web and mobile integration
- Enabled technicians to log reports and capture client signatures directly from the Flutter app
- Reduced paperwork and manual errors by digitizing service reports
- Implemented CRUD-based workflows for managing clients, services, and reports
- Improved operational efficiency by synchronizing mobile updates with the web system in real time